• Only standard 7 bit ASCII characters are accepted. ASCII stands for the American Standard Code for Information Interchange. 
• Extra characters representing non-English language characters, graphics, symbols, currency symbols, and mathematical symbols are unable to be accepted. 
• The chart below lists accepted special characters and tips for adding foreign language characters to Shutterfly projects.

The following is a complete list of all supported characters. Some fonts have additional limitations.

0123456789
¤¥£$¢%@§©.,-_+=`^'"*¨~:;&!¡?¿()[]{}<>/\¦
ÐðÞß
AaÂÃÀÁÅÄäâáåãàÆæ
Bb
CcÇç
Dd
EeÈèÉéÊêËë
Ff
Gg
Hh
Ii Ìì Íí Îî Ïï 
Jj
Kk
Ll
Mm
NnñÑ
OoÒÓÔÕÖØòóôõö
Pp
Qq
Rr
Ss
Tt
UuÛÙÚÜüúú
Vv
Ww
Xx
yYÝ
Zz

Alt codes, a combination of keystrokes, produce the desired character. A numeric keypad is required to use alt codes.

1. Find the desired alt code in the list above.
2. Ensure the Num Lock (Number Lock) is enabled on the keypad.
3. Press and Hold Down the "Alt" key on the keyboard.
4. Enter the alt code using the keypad.
5. Release the "Alt" key and the symbol should be inserted. 

Accessing Windows Character Map

1. Click: Start Menu > All Programs > Accessories > System Tools > Character Map.
2. Find the desired character.
3. Double-click the character to select it.
4. Repeat as needed until all desired characters have been selected.
5. Click 'Copy' to copy the character(s) to the clipboard.
6. Return to the Shutterfly project and Open the desired text box.
7. Press Ctrl and V to paste the character(s) into the text box.

1. Hold a key down until its alternate characters are displayed. 

2. Type the number that is displayed under the desired character or Click the desired character
   • Press the escape (Esc) key to exit the alternate characters without inserting. 
   • The pop-over menu only appears if there are additional characters for the pressed key.
   • The menu isn't displayed when the Key Repeat slider is set to Off in the Keyboard pane of System Preferences.

Mac Character Viewer

1. Open the desired text box.

2. Click the Edit menu in the Finder menu bar and Choose "Emoji & Symbols' (in some versions, this may be 'Special Characters').

• • Note: If the Characters window appears compressed, click the symbol in the upper right corner to expand it. 

3. Select the Latin character set (a).
4. Click the desired letter (b).
5. Find the related character (c) and Double-click to insert it into the text box. 
6. Repeat as needed until all desired characters have been inserted.
7. Close the window to return to the project.

Accent Codes

Note: Some information in this section was provided by Apple Support. For additional assistance, consult the source page or contact Apple Support directly.

1. Hold a key down until its alternate characters are displayed,
2. Move finger to the desired character and Release.
   

Select Device:  iOS  |  Android

iOS (iPhone and iPad)

1. Tap the ".?123" button on the keyboard to switch to the numbers and symbols view.
2. Tap the "#+=" button to see additional characters.

Android

1. Tap the ":1#" button on the keyboard to switch to the numbers and symbols view.
2. Tap the ">" button to see additional characters.

Spanish Keyboard

Using a Spanish keyboard on a mobile device will provide access to additional characters as well as text/spelling support. 

• Click here for Apple's tutorial on adding additional keyboards.
• Click here for Android support and select a device to continue.

• Shutterfly offers Hispanic-inspired designs for some of the most popular products, including Mugs, Desktop Plaques, and Canvas Prints. 
  • Share customized holiday cards with family and friends. Click here to browse a large selection of Hispanic-themed designs!
• Photo Books and Calendars can be personalized with a variety of styles and full Spanish language character support.