Find out more information on Shutterfly's US Sales Tax Policy and eligibility requirements for Tax Exemptions.
JUMP TO: US Sales Tax Policy | Tax Exempt Eligibility
US Sales Tax Policy
- Sales tax is collected on Shutterfly U.S. deliveries in accordance with applicable state and local laws.
- The amount charged varies based on the destination's tax regulations.
- For U.S. States:
- Due to business partnerships with CVS and Walgreens, Shutterfly maintains a presence in nearly all U.S. states and is therefore required to collect sales tax in those jurisdictions.
- This policy aligns with tax practices for orders placed directly on the Shutterfly website.
- No sales tax is collected on orders shipped to Delaware, Montana, New Hampshire, or Oregon.
- Tax rates are subject to change at any time.
- Prepaid Plans and Gift Certificates are treated as account credits and are not taxed at the time of purchase.
- When redeemed, applicable sales tax is calculated based on the discounted or prepaid value of the items purchased.
Tax Exemptions Eligibility
- Tax exemptions may be available for qualifying schools and nonprofit organizations once the required documentation has been submitted.
Eligibility Requirements
- A Shutterfly account must be created specifically for the organization and used solely for organizational purchases.
- The Tax Exempt Shutterfly Account MUST be created under the organization's name.
- Accounts listed under individual names are unable to be approved.
- Use of an organization-affiliated email address is preferred.
- A personal email address may be accepted if all other conditions are met.
- A valid tax exemption certificate issued by the state where the organization is based must be provided.
- This form can be obtained from the state's tax department.
- Submit the completed and signed certificate via email or postal mail along with the following details:
- Email Address Associated with the Shutterfly Account
- Organization Name
- City and State of the Organization
- Contact Information
- Processing & Compliance
- Allow 7 business days for processing and account updates.
- Notifications will be sent via email once processing is complete.
- Tax refunds are unable to be issued for orders placed prior to receipt of exemption documentation.
- Noncompliance with the terms may result in repayment of related expenses, including product value, administrative costs, and legal fees.
- Shutterfly reserves the right to modify or discontinue this offer at any time.
