Shutterfly wants to make every experience on the site a great one. See the specifications below to ensure the best experience.
JUMP TO: Supported Browsers | System Memory | Monitor Resolution & Color Depth | Internet Connection | Mobile Applications
Supported Browsers
- Shutterfly supports the following web browsers. If an unsupported browser warning appears and the browser isn't listed, upgrading to a supported version is recommended:
- IE 11 or higher (Edge)
- For Mac OS is OS X 10.12: Sierra or higher
- Firefox 60 and up
- Chrome last 2 to 3 major versions of Chrome.
- Safari 12, Safari 11
- For optimal performance and compatibility, update the browser to the most current version available.
- To upload photos, view slideshows, and watch videos, the latest version of Adobe Flash Player is required.
- Ensure the latest version of Java is installed.
System Memory
- Recommended: 1 GB and above
- Minimum: 500 MB
Monitor Resolution & Color Depth
- Minimum resolution: 1024×768
- Higher resolutions are recommended for optimal viewing
- Minimum color depth: 256 colors
- Recommended color depth: 16-bit or higher
Internet Connection
- Due to the bandwidth requirements for uploading and viewing media on Shutterfly, a broadband internet connection (e.g., DSL, cable modem, satellite, T1) is recommended.
- Dial-up connections are not supported or tested.
Mobile Applications
- Please click here for more information about the accepted file formats.
- Shutterfly currently accept only JPG, JPEG, PNG, BTM, HEIC, or HEIF file formats (HEIC and HEIF are only accepted via the iOS app, website, and mobile web).