• Linking a Costco membership number to a Shutterfly account automatically applies a 51% discount on all orders and free shipping on orders over $30.
  • Exclusive discounts apply only when connected to an active Costco membership.
• The Costco Photo Center site closed on January 28, 2023, and photo migration ended on January 27, 2024. 
• Memberships should be linked to Shutterfly accounts in the same country as the Costco membership. 
  
  • A Costco Canada membership number must be connected to a Shutterfly Canada account for discounts. Use the linking page for accounts based in Canada. 
• Contact Costco for any membership or renewal questions. 
• The best available discount will automatically apply to the cart, including the 51% discount and free shipping for orders over $30.
• Costco members also receive a promo added to the Shutterfly account for 5x7 Flat Stationery, Standard Smooth Cardstock, Square Corner Cards for $1 each when 25 or more are purchased.
  • Terms & Conditions: Offer is good for 5x7 flat stationary cards (standard smooth cardstock, square trim) for $1 each when you buy 25 5x7 flat stationery cards or more for current Costco members only through shutterfly.com or the Shutterfly app. Must be logged into Costco membership account for discount to automatically be applied. Not valid on other sizes and card types, photo paper cards, foil-stamped, personal foil, glitter cards, 5x7 enclosure cards, wedding suite cards, Wedding Paper Divas card designs, Tiny Prints products, prepaid or annual savings plans, video plans, yearbook orders, gift cards, cards sent using mailing services, designer review services, orders placed for in-store pickup and prior purchases. Other trim, paper and envelope options may incur extra fees. Offer cannot be combined with other code-based %-off or $-off offers. Taxes, shipping and handling may apply. Shutterfly may refuse or cancel orders due to altered, unauthorized or ineligible use of promotion. Offer cannot be redeemed for cash or combined with select offers or credits. Not valid for resale. Shutterfly may modify or replace any part of these terms and conditions without notice at any time. 

What happens when a Costco membership number is connected to a Shutterfly.com account?

• A 51% exclusive member discount is automatically applied to all items in the cart, along with free economy shipping on orders over $30. Both discounts apply together.

How do I add my Costco membership number to my Shutterfly account?

• Costco members can visit the Costco Homepage to add Membership to the Shutterfly account. Simply enter your Costco Membership Number and click "Add My Membership." Then, Sign Up for a Shutterfly Account or Sign In to an existing Shutterfly Account.

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Can multiple Shutterfly accounts be connected to one Costco membership? 

• A Costco membership number can be linked to up to three Shutterfly accounts. 

Can Costco discounts be combined with other promotions on Shutterfly? 

• Costco discounts are unable to be combined with other Shutterfly site sales and promo codes. The 'Manage Promos' link allows switching between the Costco discount and other available discounts. Learn more about how to manage and select desired promos. 

Can the Costco membership number be edited or changed within a Shutterfly account?

• Yes, the membership number can be edited in the 'Account & Settings' area under 'Linked Accounts' by using the 'Add' or 'Edit' link.

What if my Costco discount is not automatically applying in the cart?

• Ensure the membership number is correct, not expired, and the order is placed through the home country Shutterfly page. If issues persist, contact Costco Customer Service to verify membership details.

What happens if a Costco membership expires?

• Visit https://www.costco.com/join-costco.html to renew or join Costco US. Or the Costco Membership team is also available at at 1-877-589-2174.

Is one-hour pick-up at Walgreens or CVS available? 

• In-store pick-up is unavailable for Costco members to avoid price confusion. Costco discounts apply to prints ordered and shipped from Shutterfly.com.

• Shutterfly now provides a dedicated Canada website for residents. 
• Visit the Costco Canada Help Center for more information.
  • Costco Canada Help Center URL: https://support.shutterflycanada.ca/hc/en-ca/articles/9944178816411-Costco-Members

Do Costco US and Costco Canada members use the same Shutterfly website?

• Costco US and Costco Canada operate on separate websites.
• The Canada site offers only products made in Canada, featuring different product offerings without international shipping fees or duties.
• Orders placed through Shutterfly Canada will be processed and shipped domestically.
  
  • Costco Canada Website

Can a Costco Canada membership be linked to any Shutterfly account?

• A Costco Canada membership number must be linked to a Shutterfly Canada account to receive discounts.
• Photos uploaded to a Costco Canada Photo Centre account at Costco Photo Centre Canada can only be transferred to a Shutterfly Canada account.
• Photos from a US Costco Photo Center account can only transfer to a Shutterfly US account.

Is international shipping free?

• Orders from the Shutterfly US site shipping to Canada incur international shipping fees and custom duties.
• The free shipping promo applies only to orders within the corresponding home country.