• Promo codes must be entered prior to ordering and aren't valid for previously placed orders.

• Once codes are entered successfully, the offer will be applied to any qualifying items in the cart until the promo is used or expires.
  • Discounts and promos will be shown on the Order Summary page. 
• If an order is canceled that includes a promo, any promo that hasn't expired will automatically be placed back into the account and applied to the next applicable order.
  • No need to enter the code again.
• Some special offers can be combined in a single order, while other offers are restricted and can only be used once per order.
  • Please read the terms and conditions for each promotion.
• Only codes listed in the Shopping Cart will be applied to an order.
• If a code is not applying, click 'Manage Promos' to check the terms and conditions of the promo to see why it isn't applying to the cart.
  • If the offer is both active in your account and applicable to the current order, and it's still not applying, please contact the Customer Care Team prior to placing the order. 
• When shipping promos are entered, the shipping method in the cart will automatically be updated to match the promo and will display a message advising of this. 

• Visit the Promotion Details page for complete details on all active offers. Please note that Shutterfly Special Offers and Promos are valid only for a specific amount of time, have an expiration date, and are unable to be extended. For questions regarding a particular offer, please contact the Customer Care Team.
  
  
• Bookmark the Deals page found on the home page, to easily check out any current sales and promotions.
  
    
  
  
• Please note that not all offers are valid on the mobile site or app. For questions regarding a promo applying on the mobile site or app, please go to the Deals page, find the applicable promotion, and click the 'See offer details' link to check for disclaimers regarding purchases made from the Shutterfly mobile site or app.

Shutterfly special offer codes can be entered into a Shutterfly account anytime or while checking out.

Enter Promo Codes in Promos Code/Gift Cards in Shopping Cart 

1. Click 'Cart' in the upper right corner of the screen.

• Please note that promo codes are unable to be entered if the cart is empty. 

2. Enter the promo code in the box titled 'Promo Code/Gift Cards' and Click 'Apply.'

Entering Promo codes from Account & Settings 

1. Click 'Hi, (Your Name)' and Click 'Account & Settings' in the drop-down menu from the Shutterfly homepage.

   

2. Click 'Saved Promos', Enter the promo code in the field provided under the Promo Code, and Click 'Apply.' 

• Please note, if a promo code is invalid or expired, an alert message will be displayed.

Easily view all offers that have been saved to an account and use 'Manage Promos' in the Cart to change the offers applied to the current order.

Viewing All Offers in Account

1. Click 'Hi, (Your Name) and then Click 'My Promotions' in the drop-down menu from the Shutterfly homepage.

• A list of all saved promos will be displayed. 

2. Click the down arrow beside the expiration date and Click 'Show Details' to see the terms and conditions for specific details concerning a promo.

• Please read the terms carefully to see if items currently in the cart qualifies for a particular offer.
• If an offer/discount isn't listed, it has either not been entered into your account, already been used, or expired, and won't be applied to the order.  
• Please note, special offers can be viewed from the shopping cart by clicking the 'Manage Promos' link in the Summary section.

There may be times when a different promo is preferred from the one currently applying to the order.

Change Offers Applied in Cart

1. Click on the shopping cart in the upper right corner and Click the 'Manage Promos' link.

2. Uncheck the box beside the promo to remove a discount from the order.

3. Click the box beside an offer to apply the offer to the cart. 

• The total amount for each promo option will be displayed each time the box is checked or uncheck for applicable promos. See example below of the Manage Promos pop-up and what happens when promos are checked and unchecked.

There are several reasons why promo codes are unable to be entered in the cart or used. 

• The code has expired and is no longer valid.
  
   

• The code has been mistyped or otherwise entered incorrectly. Copying and pasting the number whenever possible is recommended, as this avoids mistyping commonly confused characters (like confusing the letter 'l' with the number '1' and the letter 'O' with the number '0'). 

• The code is for a different product type. For instance, if a promo code is entered for a softcover photo book, the promo code won't work for a hardcover photo book. An offer valid for 4x8 stationery cards won't work for 4x8 photo cards.

• The link in an email is line-wrapped. If a link is received in an email and the mail reader has broken it into two lines, copy and paste the code (or link) instead.
• If further assistance is still needed regarding a promo code, please contact Shutterfly Customer Care.

• Shutterfly users can receive special offers and promotions via email, and occasionally through postal mail.
• Special offers and promotions can also be obtained by following Shutterfly on social media sites such as Facebook, Twitter, Pinterest, Instagram, and Google+.
• If you already have an account, follow the steps below to see if you are subscribed to Special Offer emails and postal mail.

1. Click on 'Hi, (Your Name)' and Click 'Account & Settings' once signed in to a Shutterfly account.  
2. Scroll down to 'Notifications & alert settings' and Use the toggles to turn on or off the ability to receive email and postal mail discounts.

  

• Group deal platforms typically display offers on the site or send offers via email. 
• Each deal includes specific terms.
  • Reviewing the Terms & Conditions is essential to find specific details.
  • Discount codes are valid only for designated products and can't be applied to other items.
• The discount code is provided by the deal platform, either in an email or within the account details on their site. 
  • This code must be manually entered into the Shutterfly account. 
  • The order confirmation number isn't a discount code and won't apply if used as one. 
• Once the correct code is located, copy and past it into the Shutterfly account as a promo code. 

• Free Shipping promos don't apply to the following:
  
  • Other Shipping Methods
  • Select Unframed/Framed Wall Art (Sizes 20x30 & Larger)
  • 4x4 and 4x6 Prints on the Web and App
  • Cards Sent Using Mailing Services
  • Orders Shipped to Non-U.S Destinations
  • Yearbook Orders, Gift Cards & Prior Purchases