Shutterfly securely stores customer photos and offers various convenient download methods from the website or mobile app. Downloads are provided in JPG format, available in either full or high resolution as outlined below.
JUMP TO: Helpful Tips | Download Images From Website | Download Images From iOS Device | Download Images From Android Device
Helpful Tips
- Accepted image file formats include JPG, HEIC (available through the iOS app, website, and mobile web), PNG, BTM, and BMP, all of which convert to JPG upon upload.
- Downloaded photos do not reflect any edits made through Shutterfly’s online tools, such as cropping, color effects, or red-eye removal.
- Photos can be downloaded individually or in multiples.
- Single photo downloads save directly to a computer, while multiple photo downloads are sent via an email link to a zip file containing selected images.
Download Images From Website
Download Single Images From Website
- Select the desired image to download.
- Click 'Download' in the top black action bar (cloud icon with downward arrow).
- Alternatively, in Full Image View, select the “Download” button to receive the file instantly.
Download Multiple Images From Website
- Select up to 500 photos and/or videos.
- Click the 'Download' icon in the black action bar (cloud icon with downward arrow).
- A confirmation will be displayed advising the photos are being downloaded.
- Locate the email from Shutterfly containing a link to download a ZIP file - or several, based on the selection size.
- Click 'Download'.
- Click 'Download' once taken to the 'Photos' page on Shutterfly and Save the file to the computer.
- Locate the saved file on the computer, Right-Click, and Click 'Extract All'.
- Click 'Next,' Click 'Browse' to select a location for saving the file, Click 'Next,' and Click 'Finish'.
- Images will be saved in the newly created folder.
Download Shutterfly Albums From Website
- Click 'Photos' from the Shutterfly homepage.
- Click the desired album.
- Click 'Download' and Click 'Got It'.
- Locate the email and Click 'Download'.
- Click 'Download' and Save the photos to your computer.
- Locate the saved file on the computer, Right-Click, and Click 'Extract All'.
- Click 'Next,' Click 'Browse' to select a location for saving the file, Click 'Next,' and Click 'Finish'.
- Images will be saved in the newly created folder.
Download Images From iOS Device
Download Images From iOS App
- Click 'Photos' from the bottom toolbar in the app.
- Select images to download and Click the right arrow icon at the top.
- Click 'Save Images'.
Download Images From Apple Mobile Web
- Tap the plus (+) on the photo to enlarge the image within the photos section.
- Tap download on the bottom menu bar.
Download Images From Android Device
Download Images From Android App
- Click 'Photos'.
- Select images and Click the cloud with a downward arrow icon at the top.
Download Images From Android Mobile Web
- Select the photo to download to enlarge the image.
- Tap the 3 dots in the upper right-hand corner.
- Tap Download.
